Frequently Asked Questions
HOW LONG DOES MY ORDER TAKE TO SHIP?
Each order will be processed in 1-3 business days and will be shipped within 3-5 business days if in stock
DO YOU SHIP INTERNATIONALLY?
Yes, shipping however could take up to a month depending on your location.
WHICH SHIPPING COMPANY DO YOU USE?
Canada Post will be used for all shipping, both domestic and internationally. All shipping inquiries must be delt with through Canada post. Lashes Essence Beauty is not responsible for lost or stolen items after purchase!
ARE YOU ONLY LOCATED ONLINE?
No, Lashed Essence Beauty can be spotted at vending events near you!
CAN I EXCHANGE OR REFUND MY ORDER?
Unfortunately due to the strategic operations of our system neither of those can be permitted.
WILL MY LASHES BE SENT IN THE BOX DISPLAYED?
Our team will try and package your lashes in the box described, however there is a possibility we may ship the item WITHOUT notice in a different box if we are out of stock with the one displayed.
ARE BOTH 25MM AND 3D LASHES MINKS?
Yes! All our lashes are cruelty free and 100% mink. Shop our 3D collection to find the hidden mink lashes which are cheaper & just as long as our 25mm!
IS SHIPPING INCLUDED IN PRICE DISPLAYED ?
No. Prices will be added at shopping cart. Shipment rates and delivery time is based on the billing address link to the card used to make the purchase